Apple discovered that a small percentage of iPhone 8 handsets sold between September 2017 and March 2018 in Australia, China, Hong Kong, India, Japan, Macau, New Zealand, and the U.S. If you’ve been suffering from any or all of these issues then it may be down to the logic board in your iPhone 8.

Issues: Unexpected restarts, frozen screen, or won’t turn on Turn your iPhone off and remove the SIM card, then place it back in the iPhone and turn it on again.Try resetting your cellular, VPN, and APN settings via Settings > General > Reset > Reset Network Settings.Take a look in Settings > General > About and see if there’s a carrier settings update available.There’s a thread about it at the Apple support forum.

Check with your ISP or router manufacturer to see if there is a software update available for your router.Ī few people have had trouble connecting to LTE and have been stuck with 3G instead.Make sure you have the latest software via Settings > General > Software Update.This will reset your Wi-Fi networks and passwords, along with cellular, VPN, and APN settings. If you still can’t connect go to Settings > General > Reset > Reset Network Settings.Restart your iPhone and your router and try connecting again.If you find that you keep losing your Wi-Fi connection there are several possible causes. This is a common problem with phones in general, but we have seen threads about it on the iPhone 8 Plus in the Apple support forum. Keep an eye on Apple’s System Status page to see when it’s back up and running.Issue: Group FaceTime not workingĪfter discovering a bug in FaceTime that allows callers to hear and possibly even see call recipients without them accepting the call, Apple has temporarily shut down the Group FaceTime feature. We’ve gathered together some notable issues with the latest iPhone 8 Plus and common iPhone 8 problems here, along with advice on how you might deal with them. While Apple’s devices are generally well made and smooth-running, things can - and do - go wrong from time to time. We’re impressed by the iPhone 8 and the iPhone 8 Plus, but they’re not perfect. Smartphones are complex devices designed to make our lives easier, but sometimes they end up causing frustration instead.

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